When we registered the boys for school last week, we learned that we had to have current doctor's orders for Pepper's diabetes so the school could help him during school hours. That meant we had to scramble to find him an endochronologist ASAP. We'd heard that Cook Children's hospital had a good clinic, and we were lucky enough to get him an appointment this morning.
I must admit, I was dreading this appointment so much that I woke up last night around 2 a.m. and tossed and turned, stewing about it until nearly 4:30 in the morning. Let's just say, I don't love doctor visits, and after three years of German doctors and hospitals, my apprehension knows no bounds. I still get a stomach ache when I think of the five days I spent in the hospital with Pepper when he was diagnosed in February. That wins the Worst Week of My Life award with no contest.
So, coming from three years of having to gird up my loins in preparation for an unpleasant experience every time I ventured into the medical community, I pulled up to Cook Children's Hospital this morning with my loins severely girded. And, I was pleasantly - sooooo pleasantly - surprised!
First of all, there was free valet parking, so I walked about 10 feet from my car to the building and didn't have to worry about finding a parking spot. Inside, a smiling woman greeted me and led me to a touch-screen computer, where with her help I registered Pepper in about 2 minutes instead of filling out a pile of forms. From there, she directed me to the clinic waiting room where there were lots of comfy chairs, TV screens, and video games. I had a little disc that lit up when it was our turn to meet the doctor, so I didn't have to sit and watch the door, waiting for someone to call our name (which I never hear - it's embarassing).
Here is the center courtyard of Cook Children's hospital. I much prefer this fairy castle aesthetic to the spooky Hogworts feel of the German hospital that will forever haunt my memory of Pepper's diabetic diagnosis.
Once in the doctor's suite, a nice nurse introduced herself and cheerfully weighed and measured Pepper, chatting with him the whole time. From there, we met with a rather silly diabetic educator for 30 minutes or so (she thought she was much funnier than she really was, but I appreciated her efforts), then a sweet, completely non-intimidating doctor came in and saw Pepper in a bright, happy room with a purple and blue floor. It. Was. Awesome.
Seriously.
When it was all done and I was sitting in my car that had been brought to me by a free valet, I just sat and blinked at the difference between what we had just experienced, and what we had come to expect at the doctor's in Germany. Today, I didn't have to come super early so I'd be able to hopefully parallel park my huge car in a tiny space a mile away from the office, and no receptionist glared at me over her glasses because I didn't understand what she was asking me. I actually had a scheduled appointment, so I didn't have to sit on a metal chair and wait my turn for the doctor to see me during his 4 hour office time, in which patients just showed up and were seen on a first-come-first-served basis. Nobody gestured to a cold chair in the hallway and then left me to wait there, wondering if I was in the right place and if somebody was going to come get me sometime. And I certainly wasn't expected to share a hospital room with a screaming toddler with diarrhea.
Don't get me wrong - I really believe that from a medical standpoint, we got good care in Germany. But, the overall environment was scary, bleak, and impersonal. Compared to that, going to the doctor here felt like Disneyland.